frequently asked questions

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what is vibe?

Vibe Body Care is a modern and innovative haircare + grooming brand for men. We provide long-lasting and great smelling products of all types. Our products all contain non-harmful and clean ingredients. Our ultimate goal is to help men across the world gain confidence through our products.


We offer a 1-month 100% satisfaction guarantee. To be fully refunded for your purchase, contact, and we will reach out within 2 hours of your inquiry.

how fast do we reply to customer inquiries?

Our customer service team works around the clock, 7-days a week. We guarantee a 2-hour maximum response time.

does vibe work on all hair?

100%. Our products are formulated for use on all hair types, and it works!

where are vibe products made?

Sunny Southern California! All vibe products are formulated and manufactured in California, USA.

is vibe tested on animals?

Absolutely not! Vibe gives back 1% of sales to a Non-Profit Organization that keeps ocean and land animals safe. Vibe is on a mission to help animals all over the world.


How fast are shipping times?

If the order is placed before 3 PM PST, it will be fulfilled and shipped (same day). Anytime after 3 PM PST your order will be shipped the next day.

what if my shipment says 'delivered' and I never received it?

Please send an email to and we will contact USPS to track your order. USPS misplaces shipments from time to time, and the vibe team will do anything we can do to get your package to you.

What will my order come in?

Your order will be delivered in our vibe poly mailer or custom vibe box with free accessories inside!

returns & refunds

what if my product came damaged?

Reach out to our team ( and we will get a new product shipped to you as soon as possible. Shipment carriers are not always safe with packages.

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still need help?

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5 / 5 star rating

what our customers say

A really good product
verified review

This is a product different than any other I've used. All around, this Spray Clay is an impressive product that has everything you need in a styler.

- fernando e about spray clay
verified review

I love the fact that it is not flaky and it is very easy to style! When they said it conditions your hair they werent lying

- Max Hernandez about spray clay
Works with sensitive scalps
verified review

My scalp gets itchy really easily so I'm very picky with my shampoos but this shampoo doesn't irritate my scalp at all.

- Jon S about shampoo
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Clean ingredients | Cruelty-free