frequently asked questions
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general
Vibe Body Care is a modern and innovative haircare + grooming brand for men. We provide long-lasting and great smelling products of all types. Our products all contain non-harmful and clean ingredients. Our ultimate goal is to help men across the world gain confidence through our products.
We offer a 1-month 100% satisfaction guarantee. To be fully refunded for your purchase, contact hq@vibebodycare.com, and we will reach out within 2 hours of your inquiry.
Our customer service team works around the clock, 7-days a week. We guarantee a 2-hour maximum response time.
100%. Our products are formulated for use on all hair types, and it works!
Sunny Southern California! All vibe products are formulated and manufactured in California, USA.
Absolutely not! Vibe gives back 1% of sales to a Non-Profit Organization that keeps ocean and land animals safe. Vibe is on a mission to help animals all over the world.
shipping
If the order is placed before 3 PM PST, it will be fulfilled and shipped (same day). Anytime after 3 PM PST your order will be shipped the next day.
Please send an email to hq@vibebodycare.com and we will contact USPS to track your order. USPS misplaces shipments from time to time, and the vibe team will do anything we can do to get your package to you.
Your order will be delivered in our vibe poly mailer or custom vibe box with free accessories inside!
returns & refunds
Reach out to our team (hq@vibebodycare.com) and we will get a new product shipped to you as soon as possible. Shipment carriers are not always safe with packages.
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what our customers say
This is a product different than any other I've used. All around, this Spray Clay is an impressive product that has everything you need in a styler.
I love the fact that it is not flaky and it is very easy to style! When they said it conditions your hair they werent lying
My scalp gets itchy really easily so I'm very picky with my shampoos but this shampoo doesn't irritate my scalp at all.